Shipping Policy
Shipping Policy
Delivery Schedule
Congratulations on your purchase with Alraads UAE. Here's what you can expect:
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Non-Customized Products: Delivered within 3–4 business days
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Customized Products: Delivered within 5–7 business days
Our delivery team will contact you before the first delivery attempt to provide an estimated arrival time.
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If the first attempt is missed, one additional attempt will be made
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If the second attempt is also missed, the product will be returned to our warehouse
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You must contact us within 5 working days after the second attempt to reschedule delivery
Phone: 054-5816593
Delivery Charges
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Delivery fees will be clearly shown on the cart page before payment
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You’ll see the full cost of your order upfront
Important Notes
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Delivery is available only within the United Arab Emirates (UAE)
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We do not deliver to OFAC-sanctioned countries, as per UAE law
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Make sure someone is available to receive and sign for your delivery during the scheduled window
Missed Delivery
If your order is returned due to two failed delivery attempts and we don’t hear from you within 5 business days, the order may be canceled. Refund eligibility will follow our Return Policy.
Need Help?
Customer Support
Phone: 054-5816593
Email: info@alraads.com
Hours: Monday to Saturday, 9:00 AM – 8:00 PM